Terms of service

VERVIEW Welcome to Llumetra! The terms “we”, “us” and “our” refer to Llumetra. We operate this store and website to provide you with a great shopping experience. Our store is powered by Shopify.

By visiting our site or buying something from us, you agree to these Terms of Service. Please read them carefully.

SECTION 1 - ACCESS AND ACCOUNT You must be at least the age of majority in your state or province to use this site. You agree to provide accurate and current information (like your email and shipping address) when making a purchase. You are responsible for keeping your account information secure.

SECTION 2 - OUR PRODUCTS We try our best to display our products accurately, but colors may look different depending on your screen. We reserve the right to modify or discontinue any product at any time without notice.

SECTION 3 - ORDERS We reserve the right to accept or decline your order for any reason. Your order is only accepted once we process your payment. Purchases are for personal use only, not for resale. Returns are handled according to our Refund Policy.

SECTION 4 - PRICES AND BILLING Prices are subject to change without notice. You agree to provide accurate and complete payment information for all purchases. You are responsible for all charges incurred, including shipping and taxes.

SECTION 5 - SHIPPING AND DELIVERY Delivery times are estimates. We are not responsible for delays caused by shipping carriers, customs, or other events outside of our control.

SECTION 6 - INTELLECTUAL PROPERTY All content on this website (images, text, logos) is owned by Llumetra or our partners. You may not copy, reproduce, or use our content for commercial purposes without our written permission.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS We may provide access to third-party tools or links to other websites. We do not control these and are not responsible for any issues that arise from your use of them. Use them at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY Our store is hosted on Shopify, but your purchases are made directly with Llumetra. Shopify is not responsible for any issues related to your purchases from us.

SECTION 9 - PRIVACY POLICY Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 - FEEDBACK If you send us ideas, reviews, or feedback, you agree that we can use, edit, and publish them without restriction or compensation to you.

SECTION 11 - ERRORS AND OMISSIONS Occasionally there may be errors on our site regarding product descriptions, pricing, or availability. We reserve the right to correct these errors and cancel orders if necessary, even after an order has been submitted.

SECTION 12 - PROHIBITED USES You may not use our site for any illegal or malicious purpose, to harass others, to upload viruses, or to steal personal information. Violating these rules will result in your account being terminated.

SECTION 13 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY Our service and products are provided "as is" without any guarantees. We do not guarantee that your use of our service will be error-free. Llumetra and our partners are not liable for any direct or indirect damages, injuries, or losses arising from your use of the service or products.

SECTION 14 - INDEMNIFICATION You agree to protect and defend Llumetra against any claims or lawsuits (including attorney fees) that arise because you violated these Terms or the law.

SECTION 15 - CHANGES TO TERMS OF SERVICE We can update or change these Terms at any time by posting the updates on this page. Your continued use of the website means you accept those changes.

SECTION 16 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at Support@llumetra.com.